UKVI (UK Visas and Immigration) used to be the UKBA (UK border Agency). But now they have been renamed as UKVI.<\/p>\n
If you have any queries about visa applications (I do get quite a lot of questions about these!) then please read the below and contact accordingly. Just remember calling them either from the UK or abroad is going to cost a lot of money ! So try to Email them first unless your query is time critical or urgent (like travelling to the UK to receive medical treatment). Always try to use a Land Line to call them, because calling using a Mobile phone will cost a lot more!<\/p>\n
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Before you Call \/ Chat \/ Email<\/strong><\/span><\/p>\n Have all the details (reference numbers like GWF, date of birth, credit\/debit cards, ) ready before you call the UKVI. So that the call or the chat will be shorter and will hopefully cost you less!!!.<\/p>\n <\/p>\n When should I contact them ?<\/strong><\/span><\/p>\n If it has been more than 6 months since your submitted the application then You should Contact UKVI because the targeted processing time for all citizenship, naturalisation and nationality applications is within 6 months or about 24 weeks. But as I said earlier if your situation is critical then contact them immediately.<\/p>\n <\/p>\n If you are inside the United Kingdom (UK)<\/strong><\/span><\/p>\n There are 2 ways you can get in touch with the Citizenship and nationality enquiries<\/p>\n (If you are calling from a landline the cost is 9p per minute, but if you are calling from a Mobile the cost can go up to 40p per minute !!! but still this is cheaper compared to the premium call rates, if you are calling form abroad.)<\/p>\n <\/p>\n If you are outside the United Kingdom.<\/strong><\/span><\/p>\n There are 3 ways you can contact.<\/p>\n You can Phone (Paid!, very expensive !!! This is the most expensive option!) or Email (Free) or Chat (Paid!) with the international enquiry service for Citizenship and nationality enquiries, for non specific questions about applying for a visa from abroad.<\/p>\n Contact options for UKVI for general information :<\/p>\n <\/p>\n Can the contact centre staff speed up\/ approve my application ?<\/strong><\/span><\/p>\n Contact centre staff don\u2019t have access to your personal information. They can\u2019t give you advice about your personal circumstances. Also don’t expect the staff handling the calls to have any influence over your visa application. They simply do not play any part or role in the decision making process for visa! They are simply not involved in the decision making process. So they cannot influence you application in any way!<\/p>\n\n
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